We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
I have never had a bad experience here, but I would like to thank three guys who always seem to be the first to help me out. Jeff, Kyle and Max. These guys are quick with my bags, fuel if needed and get me on my way. Thanks for your hard work.
I cannot say enough good things about the Cutter crew. We were dispatched to KDVT in support of the Wildland Fires north of Phoenix. Our crew consisted of a pilot with the helicopter and 2 ground support personnel with a truck and fuel trailer. Showing up last minute without prior notice, Max and the crew out on the ramp eagerly assisted me with parking the helicopter out of the way and assisting with the helicopter gear. I explained our crew situation with having a fuel trailer with us and needing a secure place to leave it. The Cutter crew allowed us to leave it with their fuel trucks taking a lot of our pains away. Once we made out way inside, Tara and the team inside were more than willing to assist with great hotel rates and dining recommendations. Hands down the KDVT Cutter crew is the best FBO we have worked with. I could continue on for days on how professional and amazing they are. Not only do they provide a great welcoming committee, but well staffed with great people.
Went to DVT for breakfast. Cutter crew directed us into parking in front of their facility. Brought out the carpet, put chocks under the wheels and took care of us. When we departed our friends 180 wouldn't start. Cutter line service agent provided a jump-start and would not charge him. Great service delivered with a smile.
As always excellent service at Cutter DVT. In roughly 50 visits to Cutter PHX and DVT I've yet to have a bad experience. Top notch and reasonable fees. Thanks!
Cutter Aviation continually provides superior quality and consistent great service! Besides the great deals on JET-A, the helpful staff and Beautiful CSR'S make the decision to stop at cutter, while visiting the Phoenix area a no brainer!
Outstanding FBO...They understand customer service both inside as well as on the line.
Great overall experience. Called in advance and asked Miguel about hotel rooms. He got us a great rate at a nearby hotel that exceeded our expectations. The line crew greeted us upon arrival and helped us unload and tiedown. Could not have been more helpful. After a three-day stay we were fueled up and ready to go with the prompt help of the line crew and terrific office staff. Well done... We will be back.
I used to visit Cutter, as a corporate pilot, in a G-V, and before that a G-IV, Our treatment was always excellent. Our recent visit was no different in our Beech Debonair. Parking, rental car and service was just like we were in a jet. The people are terrific especially Tara, Janey, Max and the others there. Great job, Thanks to all of you.
Arrived late at night. Car ready. All went smoothly. Departed the next day after excellent service. First time in all my traveling years, I left my luggage in the trunk of the rental car. Received a call from Tara at Cutter checking that the luggage was mine and she Fed-Ex'ed it the very next day! I'm sure she did it on her own time too. Great service!! My choice in the Phoenix area.
One of the best FBO's ever. Line folk were on the ramp with cold water and a cart to take us to the building. Tara in the front office is amazing, friendly and very efficient. Would not think of ever going anywhere else in the Phoenix area for service.
I stopped at Cutter on recent trip to Scottsdale area. DVT is farther by 9 miles to drive but has better fuel prices. My experience at Cutter was great. I emailed before I came and Mike and his team at Cutter arranged my rental car, met me at the plane with the car. Before we left I asked about parking near an electric outlet to plug in m oil pain heaters as it was going to be near freezing at departure time. They pulled it into their hangar and plugged it in at no extra charge. Above and beyond my expectations. I definitely recommend Cutter aviation and DVT if you are heading to Phoenix.
Always the best! Wonderful service, as usual, from this excellent FBO. Been here many times and never disappointed.
I love this airport. Very friendly FBO, easy to access from the North. Thanks Tara and Mollie (?). Made the kids feel at home while I preflighted. Even some helpful hints on how to remove the cactus spines that my curious 8 year discovered. We'll be back.
Wow! Every employee we dealt with in the office and on the ramp were absolutely outstanding!! Big smiles, can do attitude, gracious manner, and went out of their way to cater to our every need. In 7, 000 hours of flying over 40 years, this is the best FBO service we've ever received. GREAT JOB TEAM!
I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!
Well, thanks - just a working guy who totally enjoyed the no hassle professionalism afforded me and my client.
Today, I received a thank-you card. How nice. A BIG CHANGE from my local FBO at SGU who threw me out of his building because I wasn't a staff instructor. EXCUSE me, that's how it works out there - planes/pilots/students/instructors travel to different venues.
So no improvement required! I'll be back to CUTTER next time my business brings me to DVT.
Stopped with Cutter for 6 days in May. These guys are great! Helped with bags, had the plane fueled and ready. Gave me the best price on gas, previous week when I booked or while I was there whichever was cheaper. They also waved the ramp fees and overnight as I purchased Gas. So all I paid for the whole stay was the gas. I would definitely stop by again.
My typical longer flights include an exhaustive search to fund an airport with an open restaurant for passengers, including a rest stop and fuel. I was not disappointed with DVT and Cutter. There were a lot of students in the pattern -- maybe the IFR flight plan made it easier to "cut in" and out with prompt landing clearance and maybe 5 minutes wait to take off (hint: land on the south runway for quick access to Cutter). I echo all the sentiments of earlier posters: quick rock star parking with experienced line guys and a spotless windshield. Plus the restaurant was better than average with quick service -- and about 100 steps from Cutter. Thanks Cutter and DVT!
Stopped at KDVT due to weather. Because I was tired I stopped at Cutter instead of the self service fuel on the north side of the field, knowing that on departure I could still taxi over for the cheaper fuel. Because the staff was so helpful and actually saved me about twice the difference in total fuel price with their special hotel rates, I was happy to buy fuel from them (their fuel prices are reasonable anyway). If I am in the area there is no question which airport and which FBO I will stop at. These people are first rate.
Everyone at Cutter provided incredible service from the moment we landed. I would highly recommend Cutter and am looking forward returning soon.
Once again Cutter provided an invaluable rest stop on our way across the country. Being the last stop before home, their friendly service and response to the needs of our little family were very appreciated. We wanted half an hour of rest with some pie and ice cream, so they pointed us out the door to the nearby restaurant on the field. Even in 100+ degree heat it was a tolerable walk. The plane was ready to go when we returned. There is a LOT of flight training at the airport, so keep your head on a swivel as you approach.