We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Exceptional customer service at this first rate FBO! Stopped at Cutter last week and found superior service, fair pricing, and great facilities. Easy in and out for a major airport. Highly recommend!
This is a neat and convenient airport for Dallas. I usually fly into ADS but had to deviate to TKI as ADS was closed a week ago. While at TXK I faxed a request into Cutter Aviation at TKI and was pleasantly surprised by the excellent facilities and outstanding service at Cutter Aviation - the rental car was waiting, and Janine made arrangements for us like we were family! Really made us feel welcome, with a great smile and wonderful humorous attitude! She got us a rental car, a hotel room with an upgrade, and special departure service the next morning at 05:30 am. She deserves high praise, and a raise! And the fuel is over a dollar less at TKI than at ADS! I will certainly return to Cutter (and Janine)!
Top-notch experience on a quick turn. Great facilities, great service.
Great service and friendly staff. Janine was especially helpful processing the paperwork as we prepared for departure.
Exceptional service! Flew in last week in our Meridian and were greeted on the ramp by an extraordinarily helpful and friendly lineman. Rental car was ready and quickly pulled up to the a/c on the ramp. We have previously visited this FBO and will continue to make Cutter our first choice in COS and elsewhere. Thanks Guys!
This is the fifth time we have taken our C-182 to PHX and Cutter Aviation. We get fewer inbound delays when we come in on a flight plan than VFR un-announced, but the controllers are great and the folks at Cutter do a five star job. Hotel rates through Cutter keep us coming back.
My first experience with Cutter at COS...And it was outstanding. I have traveled all over the USA in our Mooney and have experienced the entire spectrum of FBO service levels: Cutter is at the top. I have been to other Cutter locations and it is consistently outstanding. Halie at the front desk coordinated our rental car to be waiting for us when we arrived, pulled up planeside...With carpet laid by our plane's footstep. The linemen were waiting for me as I entered the ramp and had others manning the fuel truck ready to fuel before I unstrapped from my seat! Then when fueling completed, per my request--manually pushed me into their hangar for our stay. Reasonable hangar rate, with a discount for fuel top-off. When I was ready to depart early as they opened, they dropped everything to assist me in my departure. That's what I look for in an FBO!! Great job, Cutter.... I won't stay at any other FBO when there is a Cutter on field.
Made an inflight decision to divert here. Despite my unexpected arrival I received the same great service I've received in the past. The plane was refueled before I even stepped inside the building. They found me a hotel room at a really good rate and shuttled me over. My AOPA membership resulted in a fuel discount and the first night's fees were waived.
I was recently at Cutter at ABQ and PHX. My home base is ILG in Delaware. I am a CCA Member. Stayed at PHX for 4 days and ABQ for 6 days. Aircraft is a Premier 1A, N103SK. Had Enterprise rental car at each location. My total experience at each location was great. FBO personnel were great. I wanted to let you know this. Thank you.
The staff and line guys provided one of the best FBO experiences I've ever had. We had to leave our minivan in COS for a month. I called Cutter who said it'd be no problem leaving it there. On July 1st, we flew in from southern Mississippi to drop my wife off to pick up the van. The line crew was waiting to park our plane (a 4 place homebuilt) and we were handed cold bottled water on the ramp. They were attentive to every need, quick to assist with baggage, etc. The line guy went as far as cleaning the windshield and checking the tire air pressure... on our minivan! To the general manager, let those guys know it "really" does make a difference and to keep up the great service. We'll be back for sure.