We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Our overnight stop at Cutter at KDVT on 11-18-2013 in our C-210 was delightful. Extremely helpful personnel everywhere! The ladies in the office (Brittany and Tara) were great. They arranged our rental car, which was brought to our A/C as we parked. Fuel was much less costly than KSDL and we received a 10-cent discount for using a Phillips credit card. Line crew (Wayne) was very helpful too. Helped us load our luggage (and wine from Costco) and returned our rental car for us. Great service all around. We'll be back!
Flew into KCOS end of June and had a good experience with the folks at Cutter. They were kind enough to drive me to the main terminal to get rental car (should have booked through them, it would have been waiting). They also picked me up on our way out after I dropped off the car at the main rental return area. A little confusion on the refueling day (it was hot so didn't want to refuel on arrival since we would be loosing gas to expansion). But they quickly got it done and were very nice about waiving an extra night of tie-down for the inconvenience. The fresh brownies were a special bonus!
Cutter consistently gives good service to their customers. The rent car was on the ramp when we arrived with a very helpful line & reception crew. They also extended the weekend fuel discount even though we came in on Friday. It's the little things that add up to a very positive experience. Thanks Guys!
I Stayed at Cutter in KCOS between 5/19-5/28 and was amazed at the service and extremely friendly staff. Landed between thunderstorms approached and surrounding areas rained heavily which made unloading everything and the kitchen sink quite a task in the rain. The staff allowed my awaiting POV to drive out to the plane to ease loading. They employees jumped in without hesitation or even me asking for assistance to help unload the garage sale of junk the better half had to bring (I know I'm not the only one with this problem) and even helped put my aircraft cover on despite the weather being miserable. This has been my best FBO experience to date and I couldn't believe how nice and accommodating the employees were not just to me but anyone else that came in contact with them, all this and I'm only a Bug smasher Comanche not a corporate jet. Prices were cheaper then the Jet Center, even if they were more I'd be hard pressed to go anywhere but Cutter due to the stellar service!
After regularly flying into Cutter for at least the past 15 years, I figure I owe them a review. Cutter is about as good as it gets. Their overnight fees have been minimally increased over the years, but it's still only $25 per night for my twin. I consider that a bargain for a major Class B airport -- especially for the luxury facilities and phenomenal service. They give this exceptional service all hours of the day and night. From top to bottom, they are a class act.
Called ahead to set up rental car and hangar for long weekend. Rental was on ramp ready when we arrived. Awesome service all around will definitely return!
Amazing people. We were treated very well and the line guys assisted us with all our bags. We will be back.
Landed C172 and were given excellent service. Quick fuel up. Comfortable resting area. Thanks from ATC to Cutter for friendly service.
Cutter ELP is great. Was there in a 172 and got the same attention as I would have in a jet. Got a good hotel through Cutter at a good price, then a ride to the hotel also. Decent price for fuel too, given the location. On a side note, ELP approach was great in fitting us in with the SWA jets and getting us on the ground with impending weather close by.
I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!
Well, thanks - just a working guy who totally enjoyed the no hassle professionalism afforded me and my client.
Today, I received a thank-you card. How nice. A BIG CHANGE from my local FBO at SGU who threw me out of his building because I wasn't a staff instructor. EXCUSE me, that's how it works out there - planes/pilots/students/instructors travel to different venues.
So no improvement required! I'll be back to CUTTER next time my business brings me to DVT.