We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Cutter is simply the best FBO I have ever had the privilege to visit. Everyone is totally customer oriented -- and I arrived in an RV7! Before leaving, I needed 4 gallons of 100LL. I got service with a smile and a big thanks. RV7s, SR22s, and Citations all receive the same, royal treatment. I would make a detour to stop at Cutter. Thanks!!
I always plan my cross countries to include a RON at COS if possible and I have found Cutter to be a first class operation. It was dark with low ceilings, wind and icing. The tower people were great, both in getting us on the ground, and in guiding us to Cutter. This is not an easy airport to navigate in the dark if you are not very familiar. Cutter guide vehicle was waiting at the taxiway (a real help considering their location. They had my wife and our luggage in the van and a hangar spot ready for us by the time the prop stopped. The line guys were well informed of the recent Piper gear service bulletin issues and were right on top of the requirements necessary. Made us a reservation at the local Holiday Inn, which has a very nice sports bar type restaurant. Plane was pulled, fueled and ready as requested. Always a good experience here.
Excellent line service and friendly desk staff. They called a taxi as requested on their UNICOM freq 15 minutes prior to landing and the cab pulled up to my airplane as I shut down. Overnight fee not waived with (57 gallon) top-off (Cirrus) but it was only $10. They will be my FBO of choice when I visit the 'Springs.
Cutter is a busy little FBO but they treat everyone like royalty, whether you're flying a spamcan, an experimental, a corporate twin or a VLJ. They had our rental car ready when we arrived, helped with unloading & tiedown, gave us restaurant recommendations that were spot on. When we left two days later, we arrived to find our plane fueled and ready and they gave us a plate of fresh homemade brownies to take with us! Very reasonable rates, too. Thanks so much, guys! We'll be back!
I have been into Cutter at COS twice in the last week and both times they have been excellent. Very friendly and helpful staff including arranging for return of the rental car I rented from the terminal. They are one of the best FBOs I have visited!
Exceptional service! Flew in last week in our Meridian and were greeted on the ramp by an extraordinarily helpful and friendly lineman. Rental car was ready and quickly pulled up to the a/c on the ramp. We have previously visited this FBO and will continue to make Cutter our first choice in COS and elsewhere. Thanks Guys!
Fantastic customer service. Moved here from another FBO on field and was pleasantly surprised. Getting things done "yesterday" is no problem here. Very good safety and well trained line personnel. These guys are great!
If you're flying into COS, go to Cutter. The best customer service we've seen yet. The folks on the line helped us unpack the airplanes and pack up the rental car. Bill at the desk is a true customer service professional and went above and beyond when we had a snafu with our rental car. He made multiple phone calls to get things situated...And it wasn't even a car rented through Cutter. The whole process was repeated when we departed on Sunday morning--they helped unload the rental car, undid the tiedowns, etc. All the staff at Cutter COS are true professionals and Cutter should be proud of the folks they have at this location--we won't even consider parking anywhere else when we go back. Thanks again guys!
We moved our corporate fleet to Cutter about a year ago from another FBO on the field. We have never regretted the move. The personal service, which is received by our crews, is greatly appreciated and the brownies are good, too!
A really great experience.... And the hangar space was cheap! The fresh brownies were a nice addition to the very nice homey welcome given by all of the staff.