We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Flew into COS July 11 for fuel, band to wait out weather. The staff of Cutter treated my son and I like family. Great service very friendly staff, even for a guy in a 210. Thanks guys. I will stop in again.
We moved our corporate fleet to Cutter about a year ago from another FBO on the field. We have never regretted the move. The personal service, which is received by our crews, is greatly appreciated and the brownies are good, too!
Cutter Aviation went over and above to help us. We greatly appreciate the support provided by Jerry (Line Supervisor) and Rita. They both excelled in the help with rental cars, hotels, crew car and handling of our aircraft. We strongly recommend this FBO and appreciate the support provided by Jerry & Rita. Thanks.
5/10 landed at COS taxied to Cutter was meet by line tech Eddie car was waiting, what a crew Haile, Sara, Mike, Nathan, and a couple others. A great place to stop and awesome service.
If you're flying into COS, go to Cutter. The best customer service we've seen yet. The folks on the line helped us unpack the airplanes and pack up the rental car. Bill at the desk is a true customer service professional and went above and beyond when we had a snafu with our rental car. He made multiple phone calls to get things situated...And it wasn't even a car rented through Cutter. The whole process was repeated when we departed on Sunday morning--they helped unload the rental car, undid the tiedowns, etc. All the staff at Cutter COS are true professionals and Cutter should be proud of the folks they have at this location--we won't even consider parking anywhere else when we go back. Thanks again guys!
N774GE was greeted timely and professionally by Jerry and staff. Our vehicles were brought to us, we were helped with our luggage, and provided the information we requested. With no delay, we were on our way. Our weather concerns were addressed in our absence. Even though our departure time change several times, we were treated with patience and respect. Thank you Jerry, and thank you Cutter KCOS. C ya.
I'm based with Cutter. Having traveled to Texas and the East Coast, I must say that the service here beats any place I've visited.
These folks where great. Unloaded my plane, took us to get the rental car from other side of airport and loaded it. Same service when leaving. Could not be more helpful.
We had the pleasure of visiting your COS facility yesterday. We were were meeting pilot, Paul Qualls, who was transporting a very special dog from Raton, NM to Colorado Springs, CO as a volunteer with Pilots N Paws. Paul's transport, Callahan, was on his way to Freedom Service Dogs in Englewood, CO where he will learn to become a service dog. Freedom Service Dogs rescues dogs from shelters in the region and trains them to have a new job and become an invaluable friend tou our clients - at absolutely no cost to the client. Many of our clients are veterans, active-duty military and children who require a specially trained companion.
I was meeting Mr. Qualls to complete the transport. As a volunteer, I have the humble task of sourcing, evaluating and helping transport these dogs for the future life; either at Freedom or through the Prison Trained K-9 Companion Program. In many cases I have my two children with me and we have never been treated better than we were yesterday. The crew at your facility were welcoming, appropriately inquisitive and gave us the VIP treatment. Eddy even gave us a ride in the pilot's van to the tarmac so my children could watch Mr. Qualls land with his daughter, Melia and Callahan in the back. My 6 year old son mentally devoured everything Eddy said and is still talking about the experience. We were so very impressed that they treated us with so much kindness and were truly interested in making our visit a pleasant one while performing our worthwhile task.
Please forward our thanks to your crew there for making our time at your facility a bright spot in our day.
Sending only good wishes,
Eddie and crew met us & parked aircraft. There was threat of hail the next day so they took it on themselves to park aircraft in hangar at no extra charge. Good brownies too!