We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Cutter Aviation went over and above to help us. We greatly appreciate the support provided by Jerry (Line Supervisor) and Rita. They both excelled in the help with rental cars, hotels, crew car and handling of our aircraft. We strongly recommend this FBO and appreciate the support provided by Jerry & Rita. Thanks.
Flew into KCOS end of June and had a good experience with the folks at Cutter. They were kind enough to drive me to the main terminal to get rental car (should have booked through them, it would have been waiting). They also picked me up on our way out after I dropped off the car at the main rental return area. A little confusion on the refueling day (it was hot so didn't want to refuel on arrival since we would be loosing gas to expansion). But they quickly got it done and were very nice about waiving an extra night of tie-down for the inconvenience. The fresh brownies were a special bonus!
Decent fuel prices for a big airport like this and good service to match. Got us a great rate at the Radisson down the street with "The Airplane Restaurant" attached.
The staff and line guys provided one of the best FBO experiences I've ever had. We had to leave our minivan in COS for a month. I called Cutter who said it'd be no problem leaving it there. On July 1st, we flew in from southern Mississippi to drop my wife off to pick up the van. The line crew was waiting to park our plane (a 4 place homebuilt) and we were handed cold bottled water on the ramp. They were attentive to every need, quick to assist with baggage, etc. The line guy went as far as cleaning the windshield and checking the tire air pressure... on our minivan! To the general manager, let those guys know it "really" does make a difference and to keep up the great service. We'll be back for sure.
Eddie and crew met us & parked aircraft. There was threat of hail the next day so they took it on themselves to park aircraft in hangar at no extra charge. Good brownies too!
All I can say is these folks will have my business every time I land at COS. They have to be the happiest employees I have ever met. Must be the Altitude as they always have a smile and cannot do enough for you.
What makes it different? I have been landing here for the past 5 years, and it could be just another FBO stop, but this difference to me is Jen and the line crew. Jen and the line crew are the best!
Cutter is my new favorite FBO at COS. I am disturbed to see that the other FBO at COS has taken the cowardly approach of blocking comments on AirNav. That position has backfired on this pilot/customer. Cutter was very professional, helpful, and we were fortunate enough to use their crew car on our last visit. That is the nicest crew car I have ever driven. How many FBOs do you know with less than 11, 000 miles on their crew car? Vote with your feet people (or should I say wings?). The other FBO needs to know that we don't like their anti-comment policy.
N774GE was greeted timely and professionally by Jerry and staff. Our vehicles were brought to us, we were helped with our luggage, and provided the information we requested. With no delay, we were on our way. Our weather concerns were addressed in our absence. Even though our departure time change several times, we were treated with patience and respect. Thank you Jerry, and thank you Cutter KCOS. C ya.
Great service!!!!! I just have a 182 and I was treated like one of the big boys. Will stop again!!