We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Have stopped here 3-4 times over the last couple of years...Have always had very attentive service with a smile. Linemen are quick upon arrival and provide any needed help. Aircraft is always fueled and ready to go when desired. Thanks ELP Cutter!
Landed C172 and were given excellent service. Quick fuel up. Comfortable resting area. Thanks from ATC to Cutter for friendly service.
Line service was excellent, overnight parking fee was a lot less than competition on field, and overall a great FBO. Fuel is expensive here, but then again, it is a major airport with excellent service.
I have one personal rule: stop at Cutter whenever there is one available. No matter what the airport or plane, Cutter's staff is attentive and immediate with a rental car, a ride to lunch or a hotel, I am always pleased. KELP was no exception last week. Rock star parking, rental car brought to the plane with no prompting, great directions to a terrific Mexican restaurant. My dad, seeing the amazing service, started asking me if I didn't slip the line guy a fifty or something. But it was entirely the opposite: No one "hung around" like a bellboy waiting for a tip -- everyone was phenomenal. I will be back!
I've used Cutter flying into ELP frequently and their service is exceptional and outstanding every visit. Their staff is helpful and they always have plenty of linemen to park and fuel aircraft. Every FBO should look to them for doing things the "right" way.
They found me a hotel room and shuttled me over. The fuel order was completed before I left so I was able to take care of the bill right away and not have to worry about it in the morning. The next day one of the line persons carted my luggage over to the plane.
In and out yesterday twice with our N900NE. Really good service here from entire staff and nice fuel discount. Very nice lobby for all pax and crew needs. Thanks folks. Well done.
Had a great experience! We arrived 2/25 unannounced and were promptly greeted. They had a fresh batch of Tea and cookies in the lobby, and even gave us a 50cent discount on fuel for it being the weekend on a Friday afternoon. I only wish that Cutter at DVT were half as good as this one!
By far the most outstanding service I have ever had at an FBO. The fuel price is worth the stop. Free papers, wifi, fast and courteous service, courtesy cars/drop off service. Cutter is always a cut above the rest whenever I stop in at one. Definitely my favorite!
Cutter ELP is great. Was there in a 172 and got the same attention as I would have in a jet. Got a good hotel through Cutter at a good price, then a ride to the hotel also. Decent price for fuel too, given the location. On a side note, ELP approach was great in fitting us in with the SWA jets and getting us on the ground with impending weather close by.