We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
We were treated very nice by Cutter personal. They got us a wonderful hotel close by and ferried us both ways. This is a first class operation even though were not a corporate jet.
Landed C172 and were given excellent service. Quick fuel up. Comfortable resting area. Thanks from ATC to Cutter for friendly service.
Quick top and turn with my SR22. Also had them fill the portable O2 bottle. Super fast and friendly service. I'll be back.
In and out yesterday twice with our N900NE. Really good service here from entire staff and nice fuel discount. Very nice lobby for all pax and crew needs. Thanks folks. Well done.
Have stopped here 3-4 times over the last couple of years...Have always had very attentive service with a smile. Linemen are quick upon arrival and provide any needed help. Aircraft is always fueled and ready to go when desired. Thanks ELP Cutter!
They found me a hotel room and shuttled me over. The fuel order was completed before I left so I was able to take care of the bill right away and not have to worry about it in the morning. The next day one of the line persons carted my luggage over to the plane.
Line service was excellent, overnight parking fee was a lot less than competition on field, and overall a great FBO. Fuel is expensive here, but then again, it is a major airport with excellent service.
I have one personal rule: stop at Cutter whenever there is one available. No matter what the airport or plane, Cutter's staff is attentive and immediate with a rental car, a ride to lunch or a hotel, I am always pleased. KELP was no exception last week. Rock star parking, rental car brought to the plane with no prompting, great directions to a terrific Mexican restaurant. My dad, seeing the amazing service, started asking me if I didn't slip the line guy a fifty or something. But it was entirely the opposite: No one "hung around" like a bellboy waiting for a tip -- everyone was phenomenal. I will be back!
Was in a big rush to catch flight (they bumped dep time up 2hrs without notice). Called ahead asking for help. Staff at Cutter met me at the plane with a car open, running, with driver ready and whisked us off to the terminal. Fantastic assistance and wonderful demeanor. Thanks, Cutter folks! Made the flight!
Cutter ELP is great. Was there in a 172 and got the same attention as I would have in a jet. Got a good hotel through Cutter at a good price, then a ride to the hotel also. Decent price for fuel too, given the location. On a side note, ELP approach was great in fitting us in with the SWA jets and getting us on the ground with impending weather close by.