Transponder went out on the way to ABQ. Cutter's avionics shop got it right in, handled all the warrantee stuff with Garmin and installed a loaner until mine got back from Garmin. They were very prompt and I would highly recommend them.

I'm Forest Finch, Crewchief/Mechanic on UH-60 878. We are out of Lakehurst, NJ.
The reason I'm sending you this e-mail is to express our gratitude for the FANTASTIC support you gave us during our recent stay with you. I have traveled a lot in my career, and have NEVER, and I do mean NEVER, experienced F.B.O. that was good as yours! Your crew was more than helpful! Anything we would even ask for was provided immediately! What a pleasant experience

Arrived at 9 p.M. June 24. Met by line personnel promptly, receptionist found hotel despite major athletic event in city, gave ride there and back next morning. Aircraft hangared because of strong winds (38g50) and brought out as scheduled. Needed hydraulic fluid and mechanic obliged without charge. Cutter is not cheap but there is no better service anywhere.

The line service was excellent. From help with the bags to the cars to the little things, I was glad to have Matt and his team there for professional, attentive help.

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful

Flew into ABQ on a DA-40 for an overnight layover with my wife and dog. Staff at Cutter were awesome! Had treats and water for the pooch, gave us a ride to the hotel and picked us up in the morning. Plane was already pulled up, fueled and even had the red carpet laid out. Treated us first class, even though we came in a light single. Will definitely be back!