We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Made an inflight decision to divert here. Despite my unexpected arrival I received the same great service I've received in the past. The plane was refueled before I even stepped inside the building. They found me a hotel room at a really good rate and shuttled me over. My AOPA membership resulted in a fuel discount and the first night's fees were waived.
Another great Cutter FBO. Line crew handled us very efficiently even though they had an Airbus to service and load at the same time. Customer service got us a good hotel deal and arranged courtesy transportation. Thank you!
We made a spur of the moment decision to overnight here on our way back from the Midwest due to weather and timing. Same great service even on short notice and even without a reservation. Fees waived with minimum fuel purchase and an AOPA member discount too.
Cutter in ABQ is a real class act. I recently flew my Piper Archer into ABQ for a fuel stop along my planned route but ended up spending the night due to bad wx. Cutter literally rolled out the red carpet for us. I was treated like I taxied onto the ramp in a Gulfstream. They gave us rides to a restaurant and hotel and had the plane ready and fueled for our morning departure as well as cleaned our dirty windshield without asking. A special word to Ben, Seth and Chelsea on the line for going WAY above and beyond to serve us.
We have stopped here at nearly every one of our sixteen crossings of the United States coast-to-coast. They are very focused on customer service and even stepping out of a little four-seater piston single we were treated like we were going to drop ten grand on jet fuel. They loaned us a crew car to run to dinner and pick out a hotel and then drove us over to the hotel. The plane was fueled and pulled up in the morning as requested. The past few years the ramp had gotten very rough and we were happy to see this year that it was brand new concrete.
This is a great FBO! The professionalism and the customer service we received were second to none. Chelsea and Shawn thank you for all that you did for our passengers and us. We will definitely be coming back to Cutter when we're in Albuquerque.
Was here again last weekend. Same good service and fuel discount for AOPA members.
Diverted here due to weather. Was able to arrange for a rental car on short notice and it was waiting for us when we finally arrived. They arranged for a hotel for us when we returned with the rental car the night before our departure and shuttled us to and from the hotel.
Flew into ABQ on a DA-40 for an overnight layover with my wife and dog. Staff at Cutter were awesome! Had treats and water for the pooch, gave us a ride to the hotel and picked us up in the morning. Plane was already pulled up, fueled and even had the red carpet laid out. Treated us first class, even though we came in a light single. Will definitely be back!
Transponder went out on the way to ABQ. Cutter's avionics shop got it right in, handled all the warrantee stuff with Garmin and installed a loaner until mine got back from Garmin. They were very prompt and I would highly recommend them.