We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Recently flew into Cutter at ABQ to provide transportation for a Wounded Warrior who was confined to a wheelchair. The staff at Cutter rolled out the "red carpet" for the wounded vet and his family and the airplane crew. They supplied a forklift to load the vet into the cargo door of the Pilatus. This FBO supports vets and I highly recommend their service. Friendly staff, nice environment, lounge and good cookies!!
As with any Cutter location, they have an army of line workers, great CSRs, and nice facilities. Very easy transition with the car pulled up to the plane for passengers, and a courtesy ride for pilot to air terminal. Great service and will be back.
Arrived here in a Mooney for a quick turn fuel stop. We were met immediately by smiling faces and a can-do attitude. Excellent customer service and a great facility in general. I will definitely be back to this FBO. Thanks!
We have stopped here at nearly every one of our sixteen crossings of the United States coast-to-coast. They are very focused on customer service and even stepping out of a little four-seater piston single we were treated like we were going to drop ten grand on jet fuel. They loaned us a crew car to run to dinner and pick out a hotel and then drove us over to the hotel. The plane was fueled and pulled up in the morning as requested. The past few years the ramp had gotten very rough and we were happy to see this year that it was brand new concrete.
Cutter in ABQ is a real class act. I recently flew my Piper Archer into ABQ for a fuel stop along my planned route but ended up spending the night due to bad wx. Cutter literally rolled out the red carpet for us. I was treated like I taxied onto the ramp in a Gulfstream. They gave us rides to a restaurant and hotel and had the plane ready and fueled for our morning departure as well as cleaned our dirty windshield without asking. A special word to Ben, Seth and Chelsea on the line for going WAY above and beyond to serve us.
Stopped through Cutter with a Piper Pacer on an overnight, but ended up staying for two days because of starting problems. Everyone was very helpful in getting great hotel rates and rides to and from the Best Western (also very nice) and eventually the airline terminal for the way out.
Transponder went out on the way to ABQ. Cutter's avionics shop got it right in, handled all the warrantee stuff with Garmin and installed a loaner until mine got back from Garmin. They were very prompt and I would highly recommend them.
I have visited Cutter at ABQ several times during the past year. The line staff know exactly how to handle my Eclipse (which makes sense, since Eclipse Aerospace is right next door!). The front desk staff are friendly and competent. Really an exemplary operation.
Excellent service. Chelsea met my plane yesterday, grabbed my bags out of the plane and put them in my rental car, which was waiting on the ramp, and wouldn't let me dump my own trash. They asked that I call ahead today and they would pull my plane to the front of the ramp and when I called and spoke to Adam, they had already done it. Cutter ABQ knows service and everyone is on the same page. They continue to impress! Thanks.
Diverted here due to weather. Was able to arrange for a rental car on short notice and it was waiting for us when we finally arrived. They arranged for a hotel for us when we returned with the rental car the night before our departure and shuttled us to and from the hotel.